Refund and Return Policies

Return Policy

Since they are used by young children, I cannot accept returns of Ruggles. In the sad event that you are not entirely happy with your purchase, please contact me so we can try and sort it out.

Ready to Ship Refund Policy

No refunds on ready to ship items will be given. Please read the listing and review the pictures carefully before purchase.

Custom Order Policies

Your reserved custom order listing will expire seven (7) days after it is created. Please contact me if you need more time. You will be notified of any delays to the shipment of your custom Ruggle via the email address you provide on checkout. Your custom slot is not reserved until I receive payment.

I like to get started right away on your order, so refunds and revisions are accepted without charge within three (3) days of payment. You have an additional four (4) days to cancel and receive a 50% refund. After that initial week (7 days) post payment, no refunds will be given and all changes to the order will incur a nonrefundable $10 charge in addition to any charges the change may require.

These policies are concrete, and by purchasing from me you acknowledge and accept these policies.