FAQ

FAQ

Are they safe for babies?

All the pieces and parts are securely fastened for safety. Embroidered eyes are standard (note: embroidered eyes are fabric attached with tight zigzag stitching done by me on my simple machine. I do my best to keep cross and wall eyes to a minimum, but they’re by no means perfect.) All Ruggles comply with CPSIA and FTC regulations. That said, please use common sense. Blankets and toys of any kind shouldn’t be left unattended with small children. Buyer assumes all responsibility.

Heirloom quality… So they’re just for show?

Absolutely not! They are sturdy enough for any adventure – including a turn through the washing machine! I try to choose fabrics that are designed to survive being played with and any that don’t stand the test of time will be replaced by me for the cost of shipping one back for repair.

How big are they?

Mini Ruggles measure approximately 13″ wide and 18″ long. Standard size Ruggles measure approximately 18″ wide and 36″ long. Giant Ruggles measure approximately 36″ wide and 50″ long. I say approximately because each Ruggle is hand cut and sewn, so will vary a bit, but they will never be smaller than the sizes given here.

You can also watch this nifty video I made to show the three different sizes.

What is a Ruggle anyway?

Simply put, Ruggles are heirloom quality animal security blankets. They combine visual and tactile interest with the size and smooshability of a blanket. Their soft fur and belly will appeal to newborns while older babies will appreciate the different colors and textures in the fabric claws. Toddlers will find the size perfect for carrying and the stuffed head comfy when used as a pillow. Ruggles engage older children in imaginative play, while remaining “cool” enough for elementary school show and tell. Adults appreciate the love and comfort they represent.

You really cut and sew each Ruggle yourself?

Yes. All of my Ruggles are affectionately made by me, using a body pattern I drafted. Each one is cut individually  so may have a few eccentric bits, but these just add to their unique character. Each item in my shop is individually handmade by me using high quality new materials. I sew each one using this Singer machine:

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Can I have my Ruggle personalized?

Absolutely! Belly customization is always included! Just let me know what you’d like stitched there in the provided area when checking out. Choose your child’s intials or a short name (8 letters or less work best), a special symbol, a simple heart belly button or leave his belly blank. Please note that complicated belly stitching will incur a small upcharge (such as the fireman’s hat and flames). I will let you know if your request falls into that category.

Examples of belly stitching:

Example of belly stitching - block font

Example of belly stitching – block font

Example of belly stitching - Initials

Example of belly stitching – Initials

Example of belly stitching – script font.

Example of belly stitching - special symbol or picture

Example of belly stitching – special symbol or picture

I don’t see the animal/color combination I’d like. Do you make custom Ruggles?

No, but feel free to contact me with any ideas you have. You never know, they might show up in the shop! (If they do, I’ll be sure and give you first dibs.)

I have an allergy and I’m vegan. Will my Ruggle reek of smoke/be covered in dog hair/be filled with wool/have leather on it?

Our household is smoke free, but pet friendly. I do my best to keep pet hair out of my crafts but I can’t guarantee a stray* won’t end up in your package. 99.9% of Ruggles are Vegan friendly. Most fabrics used are synthetic, though some claws may be natural fibers such as cotton. I try to avoid wool and never use real leather or fur. If you or your child has a specific allergy or concern, please let me know!

*hair, although if you’d like a stray critter that can probably be arranged. :)

How do I pay for my Ruggle?

My shopping cart accepts Paypal. You do not need a PayPal Account to pay for your items through PayPal. Georgia residents will be charged 6% sales tax on checkout. I know, it sucks, but death and taxes and all that.

Will I get the exact same Ruggle as the one in the picture?

Yes! Pictures on listings are of the actual item you will receive.

How and when will my Ruggle ship? Do you ship internationally?

Most Ruggles ship in a new eco-friendly reusable and biodegradable mailer. Large Ruggles such as Giants and orders of two or more ship in new cardboard boxes. Items ship within two days of payment. Domestic shipping is via USPS first class mail with delivery confirmation. I am happy to ship internationally. International shipments are via USPS first class mail. International customers who wish to have a tracking number can upgrade to registered mail for $12 more. Just let me know when ordering. Insurance is standard on packages worth over $100. If you’d like to upgrade to faster shipping or insurance on items under $100, please contact me when placing your order.

Can I return my Ruggle?

I want you to be happy with your purchase! Please contact me with any issues you may have once your item arrives. Since they are used by young children, I cannot accept returns of Ruggles. In the sad event that you are not entirely happy with your purchase, please contact me so we can try and sort it out.

One of my Ruggles toes is fraying. We lost our Ruggle on vacation. What now?

I’ll happily repair any critter who should need a bit of extra stuffing, a toe replacement or a new seam here and there. Just pay shipping both ways. Replacement loveys for those sadly lost or damaged beyond repair will be made at a discount. I also put these replacements at the top of the priority list to keep distraught children (and parents!) wait to a minimum.

Are Ruggles ever on sale? Do you offer discounts?

On occasion I have Velboa Ruggles, which is a faux fur fabric not as soft as minky (but still soft) and these will be offered at a lower cost. Sometimes I put coupons into my newsletter, so be sure to subscribe (use the form on the blog page).

I also like to give them away on a fairly regular basis and these giveaways are announced here, on Instagram, Twitter and the Facebook page, so subscribe and follow. Join the Loyal Whiskers and tag a photo of your Ruggle on Instagram with the #bewhiskeredblankets hashtag and you’ll be entered to win a mini Ruggle.

Feel free to contact me with any additional questions or to reserve a custom slot.